Gmail is cool, really cool and I use it as my primary mail. I used to use other emails before but now I use gmail as my sole email. I even assess my office pop mail using gmail's pop collector. However, there are a few things that I like to see in gmail. 1. You cannot insert images and pictures into gmail message. You can send them as an attachment but you cannot insert them into the message body. 2. You cannot format the message using html. That is too bad. OK, they are too bad but you can still do these, and it is not difficult. Very easy indeed. To so these, first, open a google document. Write your message with message in it. Just write anything you want and insert any picture or image anywhere you want in the message. After you finish, just select the whole page and copy. Then go to gmail, open the compose window, and paste. Done! It is that easy. Now what if you want to do some html formatting? Go to google pages, create a new web page (no, you don't need to publish it), ...
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:P